December 22, 2024
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I was trying to configure and test Notification email of Veeam Backup for Microsoft Office 365 V3 function, I received a test notification email consist of unreadable symbols. Today, I am going to show you how to fix this issue, let follow steps to fix it.

     I was trying to configure and test Notification email of Veeam Backup for Microsoft Office 365 V3 function, I received a test notification email consist of unreadable symbols.

Today, I am going to show you how to fix this issue, let follow steps to fix it.

  1. Login to your Veeam server and open Veeam Backup for Microsoft Office 365 Connection console.
  2. Ensure no backup jobs are running or disable backup jobs.

  3. Stop Veeam Backup for Microsoft Office 365 Services.
  4. Stop Veeam Backup for Microsoft Office 365 Proxy Service (if you have multiple Proxy servers, please make sure stop this service for all of Proxy servers)

  5. Open Notepad as administrator.

  6. Open and Edit C:\ProgramData\Veeam\Backup365\Config.xml.

  7. Adding the following line between <Veeam> and <Arсhiver>

    <Email MessageHeadersEncoding=”UTF-8″ MessageSubjectEncoding=”UTF-8″ MessageBodyEncoding=”UTF-8″ />

  8. Open and Edit C:\ProgramData\Veeam\Backup365\Proxy.xml.

  9. Adding the following line between <Veeam> and <Arсhiver>.

    <Email MessageHeadersEncoding=”UTF-8″ MessageSubjectEncoding=”UTF-8″ MessageBodyEncoding=”UTF-8″ />

  10. Please repeat step 8-9 if you have multiple Proxy Servers.
  11. Start Veeam Backup for Microsoft Office 365 Services.
  12. Start Veeam Backup for Microsoft Office 365 Proxy Service (if you have multiple Proxy servers, please make sure start this service for all of Proxy servers)

  13. Ensure reenable backup jobs.

  14. Go to Notifications settings and click Test Message again.

  15. You will notice those unreadable symbols have gone.

Hope you enjoy this post.

Cary Sun

Twitter: @SifuSun

Author: Cary Sun

Cary Sun has a wealth of knowledge and expertise in data center and deployment solutions. As a Principal Consultant, he likely works closely with clients to help them design, implement, and manage their data center infrastructure and deployment strategies.
With his background in data center solutions, Cary Sun may have experience in server and storage virtualization, network design and optimization, backup and disaster recovery planning, and security and compliance management. He holds CISCO CERTIFIED INTERNETWORK EXPERT (CCIE No.4531) from 1999. Cary is also a Microsoft Most Valuable Professional (MVP), Microsoft Azure MVP, Veeam Vanguard and Cisco Champion. He is a published author with several titles, including blogs on Checkyourlogs.net, and the author of many books.
Cary is a very active blogger at checkyourlogs.net and is permanently available online for questions from the community. His passion for technology is contagious, improving everyone around him at what they do.

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